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Right of Withdrawal (Cooling-Off) Notice

Last updated: June 2026

Your right of withdrawal

This notice explains your right to withdraw from a direct primary purchase of crypto-assets or AZNS offered directly by Baysart MMC (the "provider") acting as the issuer.

For such a direct primary purchase, you have the right to withdraw from the contract without giving any reason and without paying any penalty. The withdrawal period is 14 (fourteen) calendar days and begins on the day the purchase is confirmed.

This right concerns your relationship (the contract) with the provider, specifically a purchase made directly from the provider rather than from another person. It does not apply to transactions you carry out with third parties or other users.

Whether and how this right applies under the forthcoming legal framework must be confirmed on the basis of legal advice.

How to exercise the right

You can exercise your right of withdrawal through the in-app withdrawal control: open the relevant purchase and select "Withdraw". This control is presented clearly and accessibly for purchases to which the right applies.

You may also send notice of withdrawal via https://baysart.com or by email to [email protected]. In your notice, include information identifying your account and the purchase you are withdrawing from (date, amount, asset).

For the withdrawal to be valid, the notice must be sent before the 14-day period expires. If the last day of the period falls on a non-working day, the notice may be sent on the next working day.

Effects of withdrawal

Following a valid withdrawal, the provider treats the relevant purchase contract as cancelled and, where possible, restores the relationship to its original position.

Where a refund is possible, the provider returns the amount it received from you without undue delay, in accordance with applicable rules and the exclusions below. A refund is normally made via the original payment method or through your account.

Differences arising from changes in the market value of the asset after the purchase, and matters relating to transfers that have already been executed, are subject to the "Exclusions" section below.

Exclusions

Transactions already executed or settled on the blockchain are final and cannot be withdrawn. The right of withdrawal concerns the contract/relationship; it does not reverse completed on-chain transfers.

The following may fall outside the right of withdrawal:

  • Transfers confirmed and settled on the blockchain, due to their irreversible nature.
  • Market-priced trades that have already been filled (executed), because their price is subject to market movements outside your control during the withdrawal period.
  • Other cases excluded from the right of withdrawal under applicable law.

Relationship to account termination

This right of withdrawal (cooling-off) is distinct from, and independent of, your general right to close your account at any time.

The right to close your account and its conditions are described in the User Agreement. You may close your account in accordance with the User Agreement even after the withdrawal period has ended.

The provider is currently in a pre-licensing phase; the applicability and mechanics of the right of withdrawal described in this notice may be updated as applicable legislation comes into force. The Azerbaijani-language text of this document is the controlling (authoritative) text; in the event of any inconsistency with translations into other languages, the Azerbaijani text prevails.

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